Terms and conditions

Copyright

We’d like to inform you that all copyright including articles, products’ descriptions and all the written information is the property of www.virtualove.net . Images, photos, design and software are also considered to be an exclusive copyright. In order to prevent any kind of copying and remaking of the information from the site we’d like also to emphasize that the copyright is officially protected by U.S. laws. According to the copyright laws, any kind of remaking, republishing and all kind of such actions are strictly interdicted and punished by law.

Age limit

Please pay attention to this important clause. The site and information it contains is for adult persons’ use only. It means that if you are not 18 and elder you can’t view this site. It also means that if you are already 18 and over, you should keep vigilant watch on persons who have an access to your computer and exclude the situation when children or any under age persons can view the site. We also would like to remind that you are free in your choice and can leave the site at any moment.

Your security

You can be sure of your security when visiting www.virtualove.net. The information we get from you remains absolutely discreet. In fact, we require minimum information to carry out your order. We don’t share your personal data with the third parties except the bank which issues credit cards. Don’t worry about the statement of your credit card, because the product’s name won’t be indicated there.

The goods’ package is also absolutely discreet and nobody can understand what it contains.

If you want to share your opinion

We’ll be glad to receive any kind of you opinion such as your comments, recommendations, and everything you are ready to share with us. But there are some peculiarities you should take into account.

The matter is that after you take the decision to share your information we get all the rights to use it in our discretion. It means that you transfer us the rights to publish, remake, republish, and change the information you offer.

We also want to notify that we are free to place your comments and stories not only at our site but through any other kind of mass media. If you mention third parties be sure that you won’t do harm or offend them by posting the material. Be also attentive when posting your comments, because they will come with the name you indicated. If you want to keep your name in secret and escape recognition, please, change your name or use your nick name.

Products Exchange and Refunds

We receive products for exchange or refunds within 30 days since you’ve placed the order. But you have to send us a letter with a brief explanation of what exactly you are not satisfied with. We do not accept used devices, moreover, there are some products which are absolutely non-returnable such as intimate lingerie and clothes. The toys must be returned in their original package and contain all the details and accessories. If find any defect, please, indicate this in your order on return. You should also know that orders on return are accepted only within 10 days since you have received the product ordered. There are some additional conditions you must follow in order to perform a successful products exchange or get a return. You can find more detailed information when visiting Return Policy page.

About Us

Whether you have any questions or simply want to share your opinion on any subject, please address to About Us page. You can mail or phone us and be sure that we’ll do our best to answer each inquiry of yours. We’ll be glad to listen to your opinion on what you consider should be improved. We appreciate every customer and take into consideration every message you leave. Your full satisfaction, privacy and our reliable partner status are the most important things for our company.