Privacy policy

We assure you that virtualove.net is a completely secure place to buy adult toys and ask all your private questions. Our purpose is to provide you the most comfortable conditions for purchasing and learning everything about sex toys.

Information privacy

• All the information that we receive from you is absolutely confidential. We never pass, sell, trade or rent your personal information to third parties, like other organizations or individual users.
  
• All your personal data, such as e-mail, address, name, credit card number and its expiration date, product choice and other minimum information is stored only to deliver purchased products and contact you in case some problems emerged. We must be sure your order is processed perfectly.
  
• We use SSL (secure socket layer) protection, which means that your private information is encrypted with the safest software. This kind of protection assures complete safety of credit card transactions.
  
• We publish your questions or comments only with your permission.
  
• We send you information about new products and special offers strictly with you consent.
  
• If we publish certain statistics, it won’t include any personal issues. If you ask us a question, we can post it only after we make sure there is no personal information included in the content.
  
• We hold your information in accordance with all security standards and constantly consider new ways to improve protection of your information.

Shipments package

All products are packaged with discretion. Products description or details are not mentioned on package boxes, unless it's an international order. In this case customer regulations require a certain description. The content for international shipment will have general unspecified information, like "rubber toy".

Feedback

If you have any arising concerns, you may always apply with your question to our e-mail: support@virtualove.net. We'll try to do our best to settle all your matters.